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At www.nationalchildsupport.com we take your privacy seriously. This document outlines the type of information we receive, how we handle it and what
we do to safeguard information. We hope this will help you make an informed
decision about sharing personal information with us.
Before you submit any information to Our Web site, please read this Privacy
Policy for an explanation of how We will handle your information. By using any
part of Our Web site, you agree, without limitation or qualification, to be
bound by this Privacy Policy. If you do not agree with this Privacy Policy,
please do not use Our Web site.
This web site is provided for information purposes only.
It is intended only to help you understand some of your
legal rights concerning child support. It is not intended as legal advice and should not
be relied upon as legal advice. Nothing transmitted from this web site establishes an
attorney-client relationship between you and National Child Support. National Child
Support is not a law firm.
NCS will notrepresent you to provide child support services unless we accept your case and have
entered into a written agreement. We will not represent you just because you have
transmitted information to us or even because we may have given you an answer to a
question.
The legal principles discussed at this site may vary for each individual case or from state to
state. Should you have legal questions, NCS recommends you consult an attorney.
NCS does everything
technically possible to protect information transmitted via the Internet. However, please
remember that transmissions on the Internet are not always confidential. You are
transmitting confidential information at your own risk.
WHAT IS OUR COMMITMENT TO YOU?
We are sensitive to your privacy concerns, and are committed to letting you
know what Information is being collected on Our Web site, how the Information
is being used and what choices you have regarding the collection and use of the
Information. Please take a moment to review this Privacy Policy and contact Us
with any questions at privacy@nationalchildsupport.com.
PRIVACY POLICY CHANGES
We reserve the right to change this Privacy Policy at any time. You agree to
this Privacy Policy, and any changes to the same, by visiting this Web site.
Therefore, We encourage you to review this Web site from time to time to review
changes to Our Privacy Policy.
WHAT TYPES OF INFORMATION DO WE COLLECT ABOUT YOU AND WHY?
We gather personally identifiable information that you expressly provide when
you enter information into a form on Our Web site including, without
limitation, your name, mailing address, e-mail address, and other unique
personal identifiers (e.g., date of birth) (“Personal Information”). If you
choose not to provide the requested Personal Information, We may not be able to
offer you personalized services that require such information.
We also collect anonymous information, which includes any information that is
not tied to your Personal Information, such as your IP address (“Anonymous
Information”). You are not required to register on Our Web site in order for Us
to collect Anonymous Information about you. In addition, We may receive
information about you from other sources including, but not limited to, service
providers for tracking and marketing purposes (“Source Information”). Source
Information may consist of referral data or the Web site you were previously
visiting prior to visiting Our Web site; and information related to the browser
and/or platform you are using to access Our Web site. Personal Information,
Anonymous Information, and Source Information are collectively referred
hereinafter as “Information.”
In addition to the Information that you provide to Us or that We obtain about
you, We will also collect certain information arising out of your use of Our
Web site, or augment the data We collect with other information from other
online or offline sources. We use “cookies" and the Information to enhance
your experience and present you with personalized offers. Likewise, We may use
third-party advertising companies to serve and track advertisements appearing
on Our Web site. Such third-party companies may employ cookies and action tags
to measure advertising effectiveness. To learn more about “cookies,” please see
the section below titled “Cookies and Web Bugs.”
We collect Information about you to (a) provide products, programs, and
services that you have requested; (b) operate and improve the features,
offerings and content presented to you by Us and Our affiliated companies,
successors, and assigns; (c) personalize the content and advertisements
provided to you; (d) communicate with you and respond to your inquiries; (e)
conduct research about your use of the features, offerings and content from Us,
Our parent or sister companies and partners; (f) provide product improvement;
(g) “pre-populate” forms; (h) provide you with advertising targeted to your
preferences; and (i) help offer you other products, programs, or services that
may be of interest to you. We also reserve the right to collect and reuse
Information about you for marketing purposes.
We reserve the right to collect Information about you and store it in
connection with other online or offline information We may possess or obtain
about you. Such information may include, without limitation, information about
the different sites that you visit on the Internet, the time and frequency at
which you visit them, and the content that you transmit or post on other Web
sites.
WITH WHOM WILL THE INFORMATION BE SHARED?
We may share Information about you with other people or nonaffiliated companies
or for particular purposes including, without limitation, the purposes
described below. In all cases, you may opt-out of sharing your Information with
such providers by choosing not to use or register for that service or content.
Please see “Offering You Choices-Marketing Options” below for information on
how to opt-out of sharing your Information.
- Service Requests - If you submit a request for
a service on Our Web site, We will share Information about you contained
in the request form with Our business partners to process and fulfill your
request. Our business partners may contact you by telephone, e-mail, or
mail based on the Information you provided to Us, even if you have opted
into the National Do Not Call List administered by the Federal Trade
Commission, any state equivalent Do Not Call List, or the Do Not Call List
of a specific company. If one of Our business partners contacts you by
telephone and you wish not to be contacted again by that business partner
with respect to your inquiry, then you should specifically make a request
to that partner not to contact you again.
- Subsidiaries, Parent, or Sister Companies: We may share
Information about you with Our subsidiaries, sister companies, parent
company, successors, and assigns unless you opt-out of sharing Information
with such parties. Please see “Offering You Choices-Marketing Options”
below for information on how to opt-out of sharing your Information.
- Non-Affiliated Companies: We do not share Information
with any non-affiliated third party except: (1) in select circumstances
when Our business partner refers you to Us and you give Us permission to
share specific Information, such as your name and email address, with such
business partner on your order form, or (2) when Our business partner
provides a product or service that We feel may be of interest to you.
- Required by Law: We may also share Information
about you as permitted or required by law including, without limitation,
inquires by law enforcement or to comply with Federal laws including,
without limitation, the Controlling the Assault of Non-Solicited
Pornography and Marketing Act of 2003 ("CAN-SPAM Act of 2003").
OFFERING YOU CHOICES - MARKETING OPTIONS
You have choices when it comes to learning about new offers or services. If you
do not wish to receive offers of products or services from Us, Our sister
companies, or partners, here are the methods you may employ to opt-out:
- E-mail Opt-out Options: Each marketing e-mail We send
includes instructions and an opt-out link.
- Refusing Cookies: Subject to the section below
pertaining to cookies and web bugs, you have the ability to prohibit being
served an advertisement based on cookie technology. We utilize reputable
third-party vendors to serve advertisements. If however, you are not
comfortable with cookies, you can adjust the settings within your browser
to further prohibit being served a cookie. Please see the browser’s
instructions to perform this task.
The National Advertising Initiative (NAI) has developed an opt-out tool
with the express purpose of allowing consumers to "opt-out" of
the targeted advertising delivered by its member networks. You can visit
the NAI opt-out page and opt-out of this cookie tracking. Please visit: http://www.networkadvertising.org/optout_nonppii.asp.
- Other Options: If you would like to opt-out of Our
promotional marketing, and would like to contact Us, please send Us an
e-mail at privacy@nationalchildsupport.com
Please
note that suppressed contact information will not be used for any other purpose
except to ensure compliance with your opt-out request and to comply with the
CAN-SPAM Act of 2003 and any other applicable state and/or Federal laws
regarding your choices when it comes to commercial marketing.
COOKIES AND WEB BUGS
A cookie is a small piece of information that many Web sites use to help make
shopping online easier. The information is stored on your computer’s hard drive
and provides a number of conveniences for you. We may set and access cookies on
your computer to provide you with customized content and to assist in providing
the services that you have requested. Most cookies are "session
cookies," which automatically delete themselves from your hard drive after
each session. Like many Web sites, We may automatically track information based
upon your behavior on Our Web sites. We may combine information that We obtain
through the use of cookies with Personal Information, other aggregate or
anonymous data, including a unique ID We may assign you. As described above, We
use this information for research purposes to better understand, protect and
service Our customers. The information We track may include such information as
browser type, Internet service provider (ISP), referring/exit pages, platform
type, date/time stamp, IP address and number of clicks to analyze trends,
administer Our Web sites, track user's movement in the aggregate, and gather
broad demographic information for aggregate use.
If you want to prevent a third-party advertising network from setting and/or
reading cookies on your computer, you may wish to alter the cookie settings
within your browser. Please review the instructions for your browser on how
this is performed. Please see “Offering You Choices-Marketing Options” above
for information on how to opt-out of sharing your Information.
DOES THIS PRIVACY POLICY APPLY TO OTHER WEB SITES?
Our Web site may contain links to non-www.nationalchildsupport.com Web sites.
We believe such other Web sites share a similar commitment to consumer privacy
and urge you to review their privacy policy when visiting their Web sites. We
are not responsible for the privacy policies of other Web sites.
HOW DO WE PROTECT YOUR INFORMATION?
We maintain electronic and procedural safeguards designed to protect your
Information. We protect Information about you over the Internet by using a
secure web server, which allows web browser programs (such as Netscape, Firefox or
Microsoft Internet Explorer) to interact with Our web server via an encrypted
session. We employ a Secure Sockets Layer (SSL) connection that provides an
encrypted connection between your computer and Us. The 128 bit encrypted
connection scrambles ordinary text or data into cyphertext to safeguard
sensitive information during its journey across the Internet. The information
is decrypted, or put back into a readable format, when it reaches its intended
destination. Depending on which browser you use, you will know you are in
secured area by "https" or a lock appearing in the lower right hand
corner of your browser window. When you visit Our Web site, you may move in and
out of secured areas.
TRANSFERABILITY OF INFORMATION
Information collected in accordance with this Privacy Policy by Us may be
stored and processed within the United States of America or in any other country in
which We or Our agents maintain facilities. By using Our Web site, you consent
to any transfer of Information outside of your country, should We find it
necessary.
In the event that We are acquired or merge with another company, or upon a sale
of all or portion of Our assets, Information about you will be among the assets
transferred to the new company. The new company may handle such Information in
accordance with its own policies and procedures and not in accordance with this
Privacy Policy.
A SPECIAL NOTE REGARDING PEOPLE UNDER 18 YEARS OLD
Individuals under the age of eighteen (18) should not send any Information to
Us. Each time you access Our Web site or provide Information about yourself or anyone else, you are representing to
Us that you are eighteen (18) years or older.
CONTACTING
If you have questions about Our Privacy Policy, please contact privacy@nationalchildsupport.com.
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